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Here are some of the most common questions we get asked before people book or attend a call.
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Generally speaking, changing accountants is fairly straightforward. Once you've appointed your new accountant, and let your previous accountant know who will be in touch, the process is covered off almost exclusively between the accountants. It shouldn't take longer than 30 days.
We bill all our clients monthly fixed fees for the services we provide. This means that all our fees are agreed with you in advance of undertaking the work, so you know exactly how much you're going to pay and when.
More information on our billing can be found in this blog: https://www.accountr.co/blog/pricing
We don't track time for the purposes of billing. You're free to ask any and all the questions you want as there's no 6 minute timer that starts when the phone lines ring.
Our billing is done on a monthly basis and payment is taken by Direct Debit 7 days after the invoice date. More information on our pricing methodology can be found in this blog: https://www.accountr.co/blog/pricing
We like to think we're different! We put a lot of emphasis on communication because that's where we think the accounting industry fails most. If you'd like to see what some of our other clients think of us, take a look here.